Privacy / Freedom of Information Policy
Workways Australia Limited provides services to people experiencing long-term unemployment and/or to those members of our community with a recognised social disadvantage. In providing these services, Workways may be required to collect, use, store and/or disclose personal information, i.e. information about an individual who is either identifiable or reasonably identifiable.
Workways is committed to protecting the privacy of all personal information, whether it relates to a client or an employee. We are obligated to abide by the Australian Privacy Principles in the Privacy Act 1988 (Cth) as well as guidelines as required by our Service Contracts. This is demonstrated through the establishment of responsibilities and processes to ensure our privacy systems remain effective, and includes the following statement on all Workways emails: “Please consider the environment before printing this email. This email is confidential. Please refer to the Privacy Policy on the Workways Australia Limited website for advice. If this email has been sent to you by mistake, please contact the sender immediately and we request that the information be destroyed or deleted.”
Workways will only collect personal information by fair and lawful means and not in an unreasonably intrusive manner. Workways does not use or disclose personal information for the purposes of direct marketing unrelated products or services. Workways acknowledges its responsibilities to respond to notifiable data breaches where a data breach is likely to result in serious harm to any individuals whose personal information is involved in the breach.
The Workways Privacy / Freedom of Information Procedure explains how we collect, use, store, and/or disclose personal information. It also details how individuals can request access to and/or amend the information held. Finally, the procedure details how concerns about a suspected privacy breach can be raised.
The Workways Privacy Officer is responsible for receiving, considering and progressing any requests to access client or staff information. The Company Secretary is responsible for receiving, considering and progressing any requests to access corporate information.
This Policy applies to all Workways employees, clients and stakeholders.